Frequently asked questions
Shipping policy :

The business will be using AusPost to deliver their goods efficiently. Shipping costs are available in two categories: Standard Shipping and Express Shipping. 

STANDARD SHIPPING:

There is a flat rate of $9.20 for standard shipping within Australia . AusPost aims to deliver packages within 2-8 business days due to COVID-19. Please allow 2-3 days for processing.

EXPRESS SHIPPING:

There is a flat rate of $12.20 for express shipping within Australia. AusPost aims to deliver packages within 1-3 business days. Due to COVID-19, packages may be subject to delays. 

Zimbabwe Collection:

Collection available from the following locations: 

– Sam Levy’s Village
– Pomona Food Court
– Arundel Village
– Avondale Shopping Centre

Available Payment Methods:

We accept payment by credit cards and PayPal at the moment.

Refunds/Returns Policy

We do not issue refunds unless the consumer receives a faulty product in which the consumer will have to send evidence of the product. The product must not be opened and must have not been used.

FAQ's
Most frequent questions and answers
Shipping policy :

The business will be using AusPost to deliver their goods efficiently. Shipping costs are available in two categories: Standard Shipping and Express Shipping. 

STANDARD SHIPPING:

There is a flat rate of $9.20 for standard shipping within Australia . AusPost aims to deliver packages within 2-8 business days due to COVID-19. Please allow 2-3 days for processing.

EXPRESS SHIPPING:

There is a flat rate of $12.20 for express shipping within Australia. AusPost aims to deliver packages within 1-3 business days. Due to COVID-19, packages may be subject to delays. 

Zimbabwe Collection:

Collection available from the following locations: 

– Sam Levy’s Village
– Pomona Food Court
– Arundel Village
– Avondale Shopping Centre

Available Payment Methods:

We accept payment by credit cards and PayPal at the moment.

Refunds/Returns Policy

We do not issue refunds unless the consumer receives a faulty product in which the consumer will have to send evidence of the product. The product must not be opened and must have not been used.

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